automotive

PLN Icon Plus Introduces MyICON+, A Comprehensive Solution For Enhancing Customer Service

PLN Icon Plus has launched the MyICON+ app as a strategic move to offer integrated services and make it easier for users to access a variety of offerings. MyICON+ is designed as a superapp that provides a one-stop solution for customers, bringing together multiple features to enhance their experience and efficiency. One of the standout features of MyICON+ is the integration of various PLN Icon Plus services into a single app, eliminating the need for separate applications to meet service needs. This makes it super convenient for customers to manage their PLN Icon Plus services. The MyICON+ app includes top-notch features like outage reporting, ICONNET services, and Wifi Extender. With the outage reporting feature, users can easily report issues and track repair progress in real-time. Meanwhile, the ICONNET service offers reliable and fast internet through an end-to-end fiber optic network. Ari Rahmat Indra Cahyadi, the CEO of PLN Icon Plus, stated, "MyICON+ is a tangible expression of our commitment to innovation and providing the best services for our customers. We hope this app will make it easier and more comfortable for customers to quickly and efficiently access various PLN Icon Plus services." Additionally, the MyICON+ app comes with monitoring features that allow users to keep an eye on their bandwidth usage and service performance, ensuring everything runs smoothly and meets customer needs. The app also supports Triple Play services, which include internet, television, and phone, all backed by a robust fiber optic network that can handle high capacity, allowing customers to enjoy top-quality multimedia services without interruptions.

MyICON+ is packed with features and benefits, making it the go-to app for PLN Icon Plus users. This move not only boosts service quality but also aligns with PLN Icon Plus's digital transformation goals. With the innovative MyICON+ app, PLN Icon Plus aims to keep up with evolving technology and the increasingly complex needs of its customers. They're all set to deliver top-notch services that cater to customers all over Indonesia.

Tag: Ari Rahmat Indra Cahyadi MyICON PLN Icon Plus